customer service specialist
account admin specialist
Join our amazing team now!
Email Your Resume:
[email protected]
Customer Service Specialist
APPLY NOW
Job Responsibilities:
Answer customer inquiries and handle customer complaints.
Handling customer inquiries and technical support services.
Manage and maintain customer data and maintain customer relationships.
Assist regular customers to solve problems, improve customer satisfaction, and increase customer renewal rates.
Propose improvement and suggestions to the company in a timely manner.
Temporary duties assigned by management.
Ability to work independently with minimal guidance and supervision.
Requirements:
Experience in customer service is a plus.
Familiar with customer service and have a good sense of service.
Proficient in basic English, Bahasa Malaysia and Chinese.
Ability to work weekends and shifts.
Ability to work independently.
工作职责:
解答客户咨询，处理客户投诉。
处理客户疑问和技术支持服务。
管理维护客户数据及维护客户关系。
常客户回访，帮助客户解决问题，提升客户满意度，提升客户续费率。
适时向公司提出改善意见和建议。
由管理层分配的临时职责。
能够在最低限度的指导和监督下独立工作。
基本要求:
拥有客服专员经验为佳。
熟悉客户服务工作规范，具有良好的服务意识。
通晓基本英语，马来西亚语和华语。
能够在周末和轮班工作。
能够独立完成工作为佳。
APPLY NOW
Account Admin Specialist
APPLY NOW
Job Responsibilities:
Handling account schedules including accounts receivable, accounts payable, general ledgers and others.
Managing obligations to suppliers, customers and third-party vendors.
Prepares and checks invoices & statements of account.
Account reconciliation and analysis.
Maintain proper record keeping and organized filing system.
Liaise with Accountants and/or Auditors.
Other tasks as assigned from time to time.
Requirements:
Well organized and good at using MS Office (MS Excel).
Good knowledge in Full Set of Accounts.
Solid data entry skills with an ability to identify numerical errors.
Able to communicate in basic English, Bahasa Malaysia & Mandarin.
Able to work independently with minimum guidance and supervision.
工作职责:
处理所有账款和总账等等。
管理供应商、客户和第三方供应商。
准备和检查发票与帐单。
对账和分析。
保存记录和有组织的归档所有账款。
与会计师和/或审计师接洽。
需要时分配的临时任务。
基本要求:
组织良好，善于使用MS Office (MS Excel)。
对全套账户有很好的了解。
扎实的数据输入技能，能够识别数字错误。
能够用基本的英语、马来语和华语进行交流。
能够独立完成工作。
APPLY NOW
